3 Reasons Why Automation Benefits Your Proposals
3 Reasons Why Automation Benefits Your Proposals An article by Fergal McGovern in APMP NCA Ezine How would you describe your current proposal process? Do you use a color-team vernacular; pink, red,...
View ArticleWhat the X?
What the X? The subtle differences and commonalities of CX, UX, EX and ROX Original Post: business2community.com The acronyms have landed. And they’re all from the X-files. There’s customer experience...
View ArticleHow Plain Language Reduces Call Centre Volume By 19%
How Plain Language Reduces Call Centre Volume By 19% Original Post: customerservicemanager.com What’s driving your call centre demand? Most callers look to clarify something. Maybe they just received...
View ArticleMeeting SEC Requirements – Technology to Support Your Efforts
Meeting SEC Requirements – Technology to Support Your Efforts Original Post: Business2Community.com The SEC’s Reg BI (Regulation Best Interest) comes into force in June 2020. Are you ready to...
View Article‘Prehistoric’ fund websites disappoint on Covid-19 content
‘Prehistoric’ fund websites disappoint on Covid-19 content From Ignites Europe with Dawn Cowie Original Post Here Asset managers with “prehistoric” websites are missing an opportunity to help their...
View ArticleThe Best and Worst Asset Manager Websites for Clarity
The Best and Worst Asset Manager Websites for Clarity From Fund Intelligence by Ben Strack Join Fund Intelligence to receive the complete article Barclays Wealth Management and Federated Hermes are...
View ArticleThe worst finance firms named and shamed for ‘impossible to understand’ jargon
The worst finance firms named and shamed for ‘impossible to understand’ jargon Just two of 60 firms analysed communicate in a way that people can understand From The Telegraph by Harry Brennan...
View ArticleCustomer Experience and Investor Trust Hit Hard by Complexity – 2020 Asset...
Customer Experience and Investor Trust Hit Hard by Complexity – 2020 Asset Management Clarity Report Reveals From MarketWatch Original Article Here How will the history books describe 2020? A year of...
View ArticleStudy: Asset managers’ websites need to be more ‘Harry Potter’
Study: Asset managers’ websites need to be more ‘Harry Potter’ Study finds that the top 60 asset firms’ messaging to clients is less than half as easy to read as the popular wizard books – and that’s...
View ArticleFinancial Times – Fund Managers Asset Writedowns
Financial Times – Fund Managers Asset Writedowns Original Post – Financial Times If you’ve ever thought City fund managers spout utter nonsense, this week brings proof: a new study has found that...
View Article
More Pages to Explore .....